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PRIVACY POLICY

Privacy Policy for Top Knotch.e Website

Welcome to Top Knotche! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website.

1. Information We Collect:

 

1.1 Personal Information:

  • When you visit our website, we may collect personal information such as your name, email address, and other contact details when voluntarily provided by you, for example, through a contact form or newsletter subscription.

 

1.2 Cookies:

  • We use cookies to enhance your experience on our website. Cookies are small files that are stored on your device when you visit our site. They help us analyze web traffic, customize content, and improve our website. You can choose to accept or decline cookies through your browser settings.

 

1.3 Log Data:

  • We collect information that your browser sends whenever you visit our website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

 

1.4 Google Analytics:

  • We use Google Analytics to analyze the usage of our website. Google Analytics gathers information about website use by means of cookies. The information gathered is used to create reports about the use of our website. For more information on Google Analytics data practices, please review Google's Privacy Policy.

 
2. How We Use Your Information:

 

2.1 Providing Services:

  • We use the information collected to provide and improve our services, respond to inquiries, and communicate with you.

 

2.2 Marketing:

  • With your consent, we may use your contact information to send you newsletters, promotions, or other marketing materials. You can opt-out of these communications at any time.

 

2.3 Analytics:

  • The information collected, including through Google Analytics, helps us analyze trends, track user movements, and gather demographic information to improve our website's performance.

 
3. Information Sharing:

 

3.1 Third-Party Service Providers:

  • We may share your information with third-party service providers to perform tasks on our behalf, such as hosting our website or analyzing data. These service providers are obligated not to use or disclose your information for any other purpose.

 

3.2 Legal Requirements:

  • We may disclose your information if required to do so by law or in response to a valid request by public authorities.

 

4. Information Security:

  • We implement security measures to protect the security of your information both online and offline. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Emails:

 

5.1 You’ll receive an automated email within 24 hours after you abandon your shopping cart if all of the following occur:

  • You enter your email address at checkout or are logged into your customer account.

  • You add a product that is in stock to your shopping cart.

  • You close your browser or leave this website without completing your purchase.

  • You can unsubscribe from these messages at the bottom of the email.

  • The email will link back to this website, where you can pick up where you left off and complete your purchase. 

 

5.2 Marketing Emails

  • We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Wix, our email marketing provider, so they can send these emails on our behalf.

 

5.3 Order & Account Emails

  • We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

  • It’s not possible to unsubscribe from these messages. We share your contact information with WIX, our website hosting provider, so they can send these emails to you on our behalf.

 

6. Changes to the Privacy Policy:

  • We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review this Privacy Policy periodically for changes.

 

7. Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at hi.topknotche@gmail.com.

Thank you for stopping by Top Knotche!

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